How it works

How Puhebotti works

Puhebotti answers every call naturally, captures the details that matter, and sends you a clear summary so you can follow up on your own terms.

4 steps

From incoming call to actionable summary

No new equipment, no complicated setup. Just clear, structured results in your inbox.

Customer calls your number

Your caller dials your existing business number as usual. No change on their end.

Puhebotti answers immediately

Available 24/7 with no wait time. Every call is picked up, even outside business hours, on weekends, and during holidays.

Natural AI conversation

Puhebotti holds a natural, professional conversation. It collects the caller's name, reason for calling, and contact details using questions tailored to your business.

Email summary to inbox

Right after the call you receive a structured summary: who called, what they need, and how urgent it is. Follow up when it suits you, fully prepared.

9:41

← Inbox

Call: Sarah Johnson → Renovation quote

Puhebotti

[email protected]

Summary

Sarah Johnson is requesting a quote for a bathroom renovation in Tampere. Preferred timeline is August. Awaiting a callback.

Normal priority

Details

From	040 123 4567
Called	26 May 2026 at 14:12
Category	Quote request
Priority	Normal
Duration	1:53

Transcript

[Puhebotti] Hi, you've reached the customer service for Renovation Co. How can I help?

[Sarah] Hi, I'd like to get a quote for a bathroom renovation.

[Puhebotti] Of course! May I ask your name?

[Sarah] Sarah Johnson.

[Puhebotti] Thanks Sarah. What city is the property in?

[Sarah] Tampere.

[Puhebotti] Do you have a preferred timeline?

[Sarah] August would be ideal.

[Puhebotti] Noted. Someone will be in touch shortly. Have a great day!

Real-world example

Monday morning at a cleaning company

Imagine it's Monday morning — you're already at your first job. The phone rings, but you can't pick up.

Without Puhebotti

Customer calls, no answer
Customer leaves a voicemail (or hangs up)
You listen to the voicemail on your break. Slow and clunky.
You call back — customer doesn't answer
Later you find out: they wanted a quote. They've already called a competitor.

With Puhebotti

Customer calls. Puhebotti answers immediately.
Puhebotti asks: "How can I help?"
Customer asks for a quote for a moving clean on Friday
Puhebotti records: name, number, request, urgency
You get an email summary instantly. Call back on your break. Job confirmed.

Example

What does Puhebotti say?

A natural, professional conversation — tailored to your business.

Hi! This is Cleaning Service Example's Puhebotti. Calls are recorded. How can I help?

I'd like a quote for a moving clean on Friday.

Sounds great! Could I get your name and number so we can get back to you?

Sure — Maria Virtanen, 040 123 4567.

Thanks Maria! Could you also tell me the address, size, and number of rooms?

Mannerheim Square 5, Helsinki. Three rooms, about 75 m².

Perfect! I've noted everything down. We'll be in touch shortly with a quote. Have a great day!

Immediately after the call an email summary arrives: Maria Virtanen, 040 123 4567, moving clean on Friday.

Comparison

Traditional voicemail vs. Puhebotti

Scroll sideways to see all columns

Traditional voicemail

Puhebotti

Answers the call

Yes

Holds a real conversation

Yes

Actively collects caller details

Yes

Sends email summary

Yes

Handles multiple calls simultaneously

Yes

Customisable for your business

Yes

Getting started

Ready in 2–3 days

No installations, no hardware, no technical knowledge needed.

Start your free trial

Contact us by email or phone. You'll receive your Puhebotti service number and setup instructions straight to your inbox.

Activate call forwarding

Dial **21*NUMBER# from your phone. Calls are forwarded to Puhebotti. Takes under a minute.

Done. Try it right now.

Ask someone to call your number. Puhebotti answers immediately and you'll receive your first email summary straight away.

Start your free trial →

FAQ

Frequently asked questions

Puhebotti is activated within 2–3 business days. You receive a service number and setup instructions by email, then activate call forwarding from your phone with one simple code. No installations, no hardware, no technical knowledge needed.

Puhebotti handles Finnish, Swedish, and English naturally, as well as other languages. It is developed and continuously improved in Finland, with deep optimisation for Finnish speech — including regional variation, industry terminology, and the way customers actually talk.

Puhebotti asks for exactly the details your business needs: typically the caller's name, phone number, reason for calling, and urgency. The questions are tailored to your business — a cleaning company can add questions about property size or preferred date, for example.

Puhebotti clearly informs the customer of the situation and logs a callback request. The customer is told that your company will be in touch shortly. You receive an email summary as the basis for the callback, fully prepared.

On the Basic Answering plan, audio recordings are kept for 30 days and sent to your email as an audio file. On the Smart Answering plan, you receive a written summary after every call that captures all the essentials quickly and clearly.

Team

The people behind Puhebotti

Puhebotti is built by a team from Oulu, Finland, with over 40 years of combined experience.

Henri Tokola

CEO & Co-Founder

Juha Vallström

CTO & Co-Founder

Ready to see it in action?

Try Puhebotti free for 7 days, or call the demo number and experience it for yourself.

Start free trial → Try the demo

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