AI phone answering
for your business
Smart answering holds a natural conversation with your caller, gathers information automatically and emails you a clear summary, 24/7. No more listening to voicemail.
What does Smart answering do?
- Records voice messages
- Messages must be listened to one by one
- Details written down by hand
- No prioritisation
- Doesn't flag urgent matters
- Holds a natural conversation
- Gathers information automatically
- Gives an answer right away or promises a callback
- Sends a summary by email
- Flags urgent matters
- Works 24/7, even on holidays
- Handles multiple calls at once
Works through call forwarding, no new hardware needed.
Set up in three steps
We handle the preparation for you. All that's left for you is a call forward that takes under a minute.
Start your trial
Fill in the form and our team sends you a phone number and setup instructions by email within 1–3 days.
Activate call forwarding
Dial a short code from your phone. It takes under a minute. Calls are automatically forwarded to Puhebotti. Instructions by carrier →
Get summaries by email
After every call you get an email with: the caller's name, number, reason for calling and urgency. You call back prepared.
You get a summary and the full conversation transcript
After the call, you get a clear summary of the customer's request along with a transcript of the conversation, so you can check exactly what was said if you ever need to. If call recording is enabled, the original audio is also available on request via customer support, within the retention period.
- The whole conversation handled for you
- Reason, urgency and contact details collected
- Urgent matters clearly flagged
- Full conversation transcript kept as text
| From number | 040 123 4567 |
| Called | 2 Jun 2026, 10:47 AM |
| Category | Booking |
| Priority | Normal |
| Duration | 1:24 |
More than half of the calls reviewed were about handling the customer's matter
In an analyzed sample of 1,452 calls, 735 calls involved an inquiry, quote, customer support, booking or order. Smart Answering can find out the customer's matter and gather the information needed for follow-up in advance.
Limited analysis sample of Puhebotti's production calls, 9 Apr–30 Aug 2026, n=1,452.Hear Smart answering in action
Listen to real sample calls to see how Puhebotti handles a conversation from start to finish.
Listen to sample calls →Our public demo currently answers in Finnish. English is available by agreement for your business.
Frequently asked questions
Try Smart answering free for 7 days
Fill in the form below and we'll send setup instructions to your inbox.