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Add-on

SMS Appointment Reminders: automatic texts before every booking

Customers forget appointments. Puhebotti doesn't. Send automatic SMS reminders before every booking — fewer no-shows, more revenue.

Requires: Maxtech
Automatic SMS appointment reminders for customers
Why SMS reminders?

No-shows are expensive. Reminders are not.

Automatic reminders keep your calendar full and your workday on track. A single extra filled appointment more than covers the monthly cost of the service.

Fully automatic, no manual work

The text message is sent automatically based on the time in Maxtech's calendar. You don't have to remember a thing — as long as the appointment is booked in Maxtech, the reminder takes care of itself.

Fewer no-shows

A timely reminder prompts the customer. Cancellations come in earlier, giving you time to fill the slot with another customer.

Better customer experience

Customers appreciate the reminder — it signals that you value their time. A small gesture with a big impact on satisfaction.

How it works

Four steps, fully automatic

The chain runs through the Maxtech booking system.

1

The appointment is in Maxtech's calendar

The customer's appointment time and phone number are in the Maxtech booking calendar, regardless of how the appointment was booked.

2

Reminder is sent automatically

SMS Reminders fetches the time and number directly from the calendar. At the configured time — e.g. 24 h or 2 h before — a text message is sent to the customer's phone in your business's name.

3

Customer confirms or cancels

The message can include cancellation instructions. You're notified immediately, leaving you time to fill the freed slot.

4

Calendar stays full

No-shows decrease and freed slots are filled in time. Business runs without surprises.

Who is it for?

Especially valuable in appointment-based businesses

Hair salons and barbers

A filled chair is revenue. An empty chair is a loss. Reminders keep the calendar full.

Medical and dental practices

Appointment slots are expensive. A reminder ensures the patient shows up.

Auto repair shops

Service bookings are made weeks in advance. A reminder keeps the customer informed.

Veterinary clinics

Pet owners remember better with a direct text reminder to their phone.

Beauty salons and massage therapists

Bookings fill up a week in advance. A reminder ensures the customer arrives as planned.

Physiotherapy and wellness

Treatment sessions are long and valuable. Even one filled cancellation slot covers the reminder cost many times over.

Why it pays off

The numbers say it all

Automatic SMS reminders are one of the most cost-effective ways to improve customer service and grow revenue.

Fewer
no-shows: reminders reduce unconfirmed absences and keep your calendar full
Automatic
no manual work: reminders go out on their own, on schedule
Better
customer experience: customers see the service as more professional
Pricing

Simple add-on, clear pricing

SMS appointment reminders are an add-on to Puhebotti that runs through the Maxtech booking system.

Integration

How the Maxtech integration works

SMS reminders require the Maxtech booking system: the reminder is fetched directly from your Maxtech calendar.

Requires Maxtech

Maxtech

SMS reminders fetch the appointment time and phone number directly from Maxtech's calendar and send the reminder automatically, with no manual entry or extra work. If you don't use Maxtech yet, contact us and we'll see if the service is a fit for you.

  • The appointment time and phone number are in Maxtech's calendar
  • SMS Reminders fetches the details automatically from the calendar
  • The SMS reminder is sent automatically before the appointment
  • No manual work, no no-shows
Ask about the Maxtech integration →

Frequently asked questions

Answers about SMS reminders and how to get started.

Yes. SMS reminders fetch the appointment time and phone number directly from the Maxtech booking calendar and send the reminder automatically based on that. If you don't use Maxtech yet, contact us and we'll see if the service is a fit for you.
No. SMS reminders are fully automatic: the time and number are fetched from the Maxtech calendar, and the reminder is sent to the customer according to the configured timing. You don't have to remember to send anything or do it manually.
The timing is customisable to suit your business. Common options are 24 hours or 2 hours before the appointment. Multiple reminders are also possible — for example both 24 h and 2 h before. Tell us your needs and we'll configure the right timing.
Yes. The text message is sent in your business name. The customer sees the reminder as coming from you, not from an unknown number. The message text can be tailored to match your brand and can include cancellation instructions.
Not necessarily. SMS reminders can also work as a standalone service. Contact customer service and we'll find the right solution for you.
Yes. The reminder can include cancellation instructions — for example a link or phone number. When the customer cancels, you're notified immediately so you can fill the slot rather than lose it.

Stop losing appointments to no-shows

A single filled cancellation slot each month more than covers the cost.

Start free trial → Listen to demo