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Automation

Automate your customer service calls

AI handles routine calls for you: gathers the caller's details, finds out the matter, and delivers a clear summary to your email. Your team focuses on what actually needs a human.

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Why automate?

Why automate calls?

Every missed call is a potentially lost customer. But answering calls constantly takes time away from the actual work. Customer service automation resolves this conflict.

Puhebotti answers calls 24/7, holds a natural conversation in Finnish, and gathers the information you need. A summary lands in your email right after the call. You can call back at the right time, fully prepared.

How it works

What does automation cover?

Call answering is automated

No one on your team has to pick up every call manually anymore. The bot handles the first response for you.

Information gathering

The bot finds out the caller's name, number, matter, and urgency. You can customise exactly what information you need.

Prioritisation

Urgent matters automatically rise to the top. You handle the most important calls first.

Business type

Who is it for?

Solo entrepreneur

You can't answer calls while you're working. Puhebotti handles it for you and you get the details at a time that suits you.

Small team

The team is busy. Puhebotti picks up the calls so customers don't wait or turn to a competitor.

Service business

HVAC, cleaning, hair salons, accounting firms. Your customers call when they need help, not when it suits you.

Growing business

Call volume grows along with the business. Puhebotti scales automatically without extra hiring.

FAQ

Frequently asked questions

  • Customer service automation means that routine tasks are handled by AI instead of a person. For Puhebotti, that means answering calls, gathering information, and delivering summaries automatically.

  • Puhebotti automatically answers calls, gathers information, and sends summaries. A person always decides on the follow-up: callbacks, quotes, and delivering the service.

  • Yes. Puhebotti is designed especially for small and medium-sized businesses that don't have the resources to hire extra staff. A fixed monthly fee makes costs predictable.

  • No. Puhebotti holds a natural conversation in Finnish and finds out what the customer needs. The person calls back prepared. The customer gets better service than being left with an empty voicemail box.

Try customer service automation for free

A 7-day free trial. Puhebotti answers calls right away, with no contracts or hardware to buy.

Start your free trial → See pricing