Puhebotti Smart Answering

AI phone answering
for your business

Smart answering holds a natural conversation with your caller, gathers information automatically and emails you a clear summary, 24/7. No more listening to voicemail.

Start free 7-day trial → Listen to demo

What is it?

What does Smart answering do?

Regular answering service

Records voice messages
Messages must be listened to one by one
Details written down by hand
No prioritisation
Doesn't flag urgent matters

Smart answering

Holds a natural conversation
Gathers information automatically
Gives an answer right away or promises a callback
Sends a summary by email
Flags urgent matters
Works 24/7, even on holidays
Handles multiple calls at once

Works through call forwarding, no new hardware needed.

How it works

Set up in three steps

We handle the preparation for you. All that's left for you is a call forward that takes under a minute.

Start your trial

Fill in the form and our team sends you a phone number and setup instructions by email within 2–3 days.

Activate call forwarding

Dial a short code from your phone. It takes under a minute. Calls are automatically forwarded to Puhebotti. Instructions by carrier →

Get summaries by email

After every call you get an email with: the caller's name, number, reason for calling and urgency. You call back prepared.

Example

Here's what the summary looks like in your inbox

Puhebotti holds the conversation, asks the follow-up questions and puts together a ready-made summary. You don't have to listen through the call.

The whole conversation handled for you
Reason, urgency and contact details collected
Urgent matters clearly flagged
No listening to or rewinding voicemail

9:41

← Inbox

Call: Liisa Korhonen → Booking

Puhebotti

[email protected]

Summary

Liisa Korhonen would like to book a haircut and highlights. Thursday afternoon works best. No previous customer history.

Normal priority

Details

From number	040 123 4567
Called	2 Jun 2026, 10:47 AM
Category	Booking
Priority	Normal
Duration	1:24

Call

[Puhebotti] Hi, this is Puhebotti for Salon Onni. How can I help?

[Liisa] Hi, I'd like to book a haircut and highlights.

[Puhebotti] Of course, happy to help. What's your name?

[Liisa] Liisa Korhonen.

[Puhebotti] Thanks, Liisa. Do you have a preferred time?

[Liisa] Thursday afternoon would work best.

[Puhebotti] Noted. Have you been a customer with us before?

[Liisa] No, this is my first time.

[Puhebotti] Got it, thanks for the details. We'll confirm your appointment shortly. Have a great day!

Hear Smart answering in action

Listen to real sample calls to see how Puhebotti handles a conversation from start to finish.

Listen to sample calls →

Our public demo line currently answers in Finnish · Puhebotti itself supports several languages, including English

FAQ

Frequently asked questions

What is the difference between a smart phone assistant and a regular answering service?

A regular answering service just records voice messages. You have to listen to them one by one and write down the details yourself. A smart phone assistant holds a natural conversation with the caller, gathers the information you need automatically and sends a clear summary straight to your inbox.

How is smart answering set up?

Our team sends you a phone number and setup instructions by email within 2–3 days. You then activate call forwarding with a short code from your phone, which takes under a minute. No new hardware or apps required.

Does the smart phone assistant work well in English?

Yes. Puhebotti supports several languages, including English, and can be set up to match how your customers actually speak.

Can a smart phone assistant replace a human customer service agent?

Puhebotti is designed to support your team, not replace it. It handles routine calls, gathers information and prioritises enquiries so you can focus on your most important customers.

What information does the smart phone assistant collect from callers?

By default: name, phone number and reason for calling. You can also customise what else is collected — address, urgency, service type, order number and so on. Whatever matters for your business.

Try Smart answering free for 7 days

Fill in the form below and we'll send setup instructions to your inbox.

AI phone answeringfor your business